KORE by KOROS PRIVACY POLICY

Privacy Policy

KOROS GROUP AB built the KORE by KOROS app as a Free app. This SERVICE is provided by KOROS GROUP AB at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at KORE by KOROS unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to name, gender, email and pictures. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

 

Collection and Use of Health and Activity Data

Subject to your prior express consent, the Service may access and collect the following health and activity data from your mobile device (”Health Data”):

  • Step count
  • Sleep duration (hours slept)


Health Data is collected through your device’s native health services, such as Google Fit or Apple HealthKit. We do not collect Health Data without your explicit permission.

We may introduce additional Health Data categories in the future, such as detailed sleep metrics. Any expansion in the scope of Health Data collected will be reflected in an updated version of this Privacy Policy prior to collection.

Health Data is processed exclusively to automatically populate activity and sleep-related fields within the application, reducing the need for manual data entry, and to enhance the functionality and personalization of the Service based on your activity and sleep patterns. Health Data is not used for any purpose beyond the core functionality of the Service.

Health Data shall not be sold, licensed, or otherwise transferred to third parties for monetary or other consideration. Health Data shall not be used for advertising, marketing, user profiling, or behavioral targeting.

We may disclose Health Data to third-party service providers solely to the extent necessary for the operation, maintenance, or improvement of the Service. Such providers are contractually obligated to process Health Data in accordance with this Privacy Policy and applicable data protection laws. We may also disclose Health Data where required by applicable law, regulation, court order, or enforceable governmental request.

You may withdraw your consent for the collection of Health Data at any time by modifying the relevant permissions in your device settings or by disabling health data access within the application. Upon withdrawal of consent, we shall cease the collection of new Health Data.

Health Data is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy, or until you request deletion. To request deletion of your Health Data, contact us at team@koros.io. Deletion requests will be processed within 30 days.

We implement reasonable technical and organizational safeguards designed to protect Health Data against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic storage or transmission is entirely secure, and we cannot guarantee absolute security.

For inquiries regarding Health Data, contact us at team@koros.io.


Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use ”cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obliged not to disclose or use the information for any other purpose.

Security

We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2023-11-15

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at team@koros.io.